All over the world I teach people how to serve, surprise and delight their customers – how to keep them coming back for more. But once in a while a client asks, “Should we keep every customer, no matter what they do,…
By developing effective working practices, you are leading the way in your business with a great example to others as well! Effective working practices will reduce your stress and fatigue levels, as well as you becoming a better human being, which will…
In an article published by The Straits Times, Why Some Causes Resonate, Ms Carol Soon, a senior research fellow from the arts, culture and media research cluster of the Institute of Policy Studies, sheds light on the success of Pink Dot. A…
Lead Generation is vital to all businesses. All companies try to attract new customers, and this is a kind of lead generation. Lead generation includes anything that a business does to gather a list of new or potential clients and involves a…
Honeymoon Over There’s a honeymoon period in work that lasts about six months on average. Employees start out with high trust and enthusiasm. The employer is benefiting from both the aptitude and the attitude. After this phase, an employees’ motivation drops. While…
Often times, the decision to conduct business rests on how a customer interprets your brand identity and brand promise,– a simple impression, comment, or action, perceived or real. She determines if your service or product is unique and provides the sought-after value….
Are you charging enough money for your products or services, or are you giving them away? As an accountant I see this often: A belief that you have to compete on price. Whether products or services; a lot of business owners try…
If you’re like the rest of us, you’ve spent a lot of time trying different things to make your online business come together. There are countless methods of conducting a viable marketing career, but there are also as many ways to destroy…
International Courier companies around the world are preparing themselves for the busy festive period ahead. With the growth in online sales and ecommerce trading over the last few years, courier companies have had to be able to cope with the demand in…
If you are reading this page, you may be on the lookout of a concierge service. If so, our tips can help you look for a concierge service that can satisfy the unique needs of your property. Read on to find out…